FREQUENTLY ASKED QUESTIONS

What is the delivery and pick-up timeline for local orders?
For local orders, you can expect delivery within 1-3 business days. Similarly, pick-up options will be available within the same timeframe.

How long does it take for orders to reach other main cities?
For orders destined to other main cities, the estimated delivery time is 3-5 business days.

Are these timelines guaranteed for all orders?
While we strive to meet these timelines for most orders, actual delivery times might vary due to factors such as shipping logistics, availability, and unforeseen circumstances.

Can I expedite delivery for faster receipt?
We currently offer standard delivery options. Expedited delivery services can be arranged at additional cost.

How will I be notified about the status of my order and delivery?
You will receive email notifications with tracking information once your order is dispatched or you can click on the WhatsApp chat icon at the bottom of the website, select the delivery icon, enter order number and email address. This will help you stay updated on the progress of your delivery or pick-up.

What if my order doesn't arrive within the estimated timeline?
If your order hasn't arrived within the specified timeframe, please contact our online team. We will investigate and provide you with the necessary information regarding your order status.

Can I change my delivery method after placing an order?
Once an order is placed, changes to the delivery or pick-up method might not be feasible. It's best to review your preferences before finalizing your order.

Do these timelines apply to international orders?
Unfortunately, international delivery services are not available at this time.

CBD, short for cannabidiol, is a natural compound found in the cannabis plant. It has gained significant attention in recent years due to its potential health and wellness benefits. It's important to note that while many people have reported positive effects from using CBD, research is still ongoing, and individual experiences may vary. Here are some potential benefits of CBD:

Pain Relief: CBD may have analgesic (pain-relieving) properties. It interacts with the endocannabinoid system, which plays a role in regulating pain perception. Some studies suggest that CBD could help manage chronic pain conditions.

Anxiety and Stress Reduction: CBD may have anxiolytic (anxiety-reducing) effects. It has been studied for its potential to reduce symptoms of anxiety disorders and stress by affecting receptors in the brain that regulate mood.

Sleep Improvement: Many people use CBD to improve sleep quality. It might help address insomnia and promote better sleep by influencing the sleep-wake cycle and addressing underlying factors that disrupt sleep.

Anti-Inflammatory Effects: CBD has shown promise as an anti-inflammatory agent. This could make it beneficial for conditions involving inflammation, such as arthritis or inflammatory skin conditions.

Epilepsy and Seizure Disorders: Epidiolex, a CBD-based medication, has been approved by the FDA for the treatment of certain forms of epilepsy, such as Dravet syndrome and Lennox-Gastaut syndrome. It has demonstrated efficacy in reducing the frequency of seizures in some patients.

Neuroprotective Properties: Some research suggests that CBD might have neuroprotective effects, meaning it could help protect nerve cells from damage and degeneration. This could have potential applications in conditions like multiple sclerosis and Parkinson's disease.

Potential for Addiction Management: CBD has been investigated for its potential role in reducing addictive behaviors and substance abuse. It might help modulate the brain's reward system, making it useful in addressing addiction-related issues.

Skin Health: CBD is increasingly being used in skincare products due to its potential anti-inflammatory and antioxidant properties. It could help manage conditions like acne, eczema, and psoriasis.

Antioxidant Effects: CBD has antioxidant properties that could help protect cells from oxidative stress and damage caused by free radicals.

Cancer Symptom Management: Some studies suggest that CBD might help manage symptoms related to cancer and cancer treatments, such as pain, nausea, and vomiting.

Cardiovascular Health: CBD may have a positive impact on cardiovascular health by potentially reducing high blood pressure and promoting relaxation of blood vessels.

It's important to consult with a healthcare professional before incorporating CBD into your wellness routine, especially if you're taking other medications or have underlying health conditions. Additionally, the quality and dosage of CBD products can vary, so it's advisable to choose products from reputable sources and follow dosing instructions.

What is a Vape Long Fill?

Vape Long Fill is a do-it-yourself e-liquid kit that provides you with the components to create your own custom vape juice. It consists of three parts:

1. 80ml VG base,
2. 20ml Flavor concentrates
3. 10ml Nicotine shot.

How do I use the Vape Long Fill kit?

1. Empty the 20ml flavor concentrate into the 120ml VG bottle.
2. Add the 10ml nicotine shot to the mixture.
3. Shake the bottle well to ensure thorough mixing.

What is VG (Vegetable Glycerin)?

VG is a thick, odorless liquid used as the base for e-liquids. It contributes to vapor production and a smoother vaping experience.

How does mixing the components work?

Mixing the flavor concentrate, VG, and nicotine shot creates your custom e-liquid. The flavor concentrate determines taste, VG provides vapor, and the nicotine shot
gives the desired nicotine strength.

Can I adjust the nicotine strength?

Yes, you can adjust nicotine strength by altering the amount of nicotine shot used. Be cautious not to overdo it, as it may affect flavor and throat hit.

How should I handle nicotine?

Nicotine is toxic and should be handled with care. Avoid direct contact with skin, eyes, and clothing. Keep out of reach of children and pets.

Do I need to steep the e-liquid?

Steeping is recommended to allow flavors to mature. Store the mixed e-liquid in a cool, dark place and shake it regularly for optimal results.

How long does the mixed e-liquid last?

Properly stored e-liquid can last around 1-2 years, but flavors may weaken over time. Check for any changes in color, odor, or taste before using.

What is vaping?
Vaping is the inhaling and exhaling vapor produced by an electronic cigarette or other vaping devices.

Is vaping safer than smoking?
While vaping is generally considered to be less harmful than smoking traditional cigarettes because it eliminates combustion and many harmful chemicals, it's not completely risk-free. The long-term health effects of vaping are still being studied.

What is an e-cigarette or vape device?
An e-cigarette or vape device is a battery-powered device that heats a liquid (e-liquid or vape juice) to produce an aerosol, which is then inhaled by the user.

What is in vape juice?
Vape juice typically contains propylene glycol, vegetable glycerin, flavorings, and nicotine (unless it's a nicotine-free option). Some e-liquids might also include other additives.

What is nicotine salt?
Nicotine salt is a form of nicotine that is less harsh on the throat and is often used in higher concentrations in certain types of e-liquids.

Can you vape without nicotine?
Yes, there are nicotine-free e-liquids available for those who want to enjoy vaping without the nicotine content.

What are the different types of vape devices?
Vape devices come in various forms, including, vape pens, pod systems, box mods, disposables and more. They differ in size, power, and complexity.

How do I choose the right vape device?
Your choice of a vape device depends on your preferences, experience level, and goals. Beginners might start with simple devices, while experienced vapers might prefer more advanced mods.

Is vaping addictive?
Yes, vaping with nicotine-containing e-liquids can be addictive due to the presence of nicotine.

What are the risks associated with vaping?
Some risks include nicotine addiction, potential negative effects on lung health, exposure to harmful chemicals in vape aerosols, and the possibility of faulty devices causing injuries.

Can vaping help quit smoking?
Some people use vaping as a smoking cessation tool, but its effectiveness varies among individuals. It's recommended to seek guidance from healthcare professionals for quitting smoking.

What is "vape tongue"?
Vape tongue, also known as vaper's tongue, refers to a temporary loss of taste or reduced ability to taste flavors when vaping. It's usually caused by sensory fatigue from overuse of certain flavors.

How do I clean and maintain my vape device?
Regular cleaning and maintenance are essential to ensure your vape device works properly and provides a good vaping experience. Consult the manufacturer's guidelines for specific instructions.

Are there age restrictions for purchasing vape products?
Yes, there are age restrictions in most places to prevent underage individuals from purchasing vape products. The legal age varies by jurisdiction.

What is DL (Direct Lung) vaping?

DL vaping involves inhaling vapor directly into the lungs, akin to taking a breath. This method produces substantial clouds of vapor and requires devices with higher wattage for optimal performance.

Experienced vapers who enjoy intense flavour and vapor prefer DL vaping.

What is MTL (Mouth to Lung) vaping?

MTL vaping starts by drawing vapor into the mouth and then inhaling into the lungs, similar to the way you'd smoke a traditional cigarette. MTL vaping is popular among those transitioning from smoking to vaping. It offers a restricted airflow and generates a smaller amount of vapor.

What are Nicotine Salts (Nic Salts)?

Nicotine salts are a type of nicotine used in e-liquids. They are formulated for efficient absorption by the body compared to traditional freebase nicotine. Nic salts are often used in higher
concentrations and are known for their smoother hit. They are commonly favoured by smokers attempting to quit as they provide a more satisfying nicotine experience.

While vaping is a safer alternative to traditional smoking, it is still important to understand that there are potential health risks associated with vaping. The effects of vaping can vary from person to person and depend on factors such as the type of device used, the frequency and duration of use, and the specific e-liquid flavor and ingredients. Some potential effects of vaping include:

1. Nicotine addiction: Many e-liquids contain nicotine, which is a highly addictive substance. Regular use of nicotine can lead to dependence and withdrawal symptoms.
2. Respiratory issues: Vaping can cause irritation and inflammation in the lungs, leading to coughing, wheezing, and shortness of breath.
3. Cardiovascular issues: Nicotine can increase heart rate and blood pressure, which can increase the risk of heart disease and stroke.

It is important to remember that the long-term effects of vaping are still not fully understood, and more research is needed to fully understand the risks associated with this practice. If you choose to vape, it is important to use devices and e-liquids from reputable sources and to follow all safety guidelines to minimize your risk of harm.

The appropriate strength of nicotine salts (nic salts) can vary depending on individual factors such as your level of nicotine dependence, the type of device you are using, and your personal preferences. However, there are some general guidelines that can help you choose an appropriate nicotine salt strength:

1. If you are a heavy smoker (more than a pack a day) or have a high level of nicotine dependence, you may want to start with a higher strength of nic salts, such as 50mg/mL.
2. If you are a moderate smoker (less than a pack a day) or have a moderate level of nicotine dependence, you may want to start with a lower strength of nic salts, such as 25mg/mL.
3. If you are a light smoker or have a low level of nicotine dependence, you may want to start with the lowest strength of nic salts available, such as 10mg/mL.

It is important to note that nic salts are generally stronger and can have a more rapid onset of effects than traditional e-liquids. Therefore, it is recommended to start with a lower strength and gradually increase as needed to avoid nicotine overdose or other adverse effects.

Ultimately, the best strength of nic salts for you will depend on your individual needs and preferences. It may take some trial and error to find the perfect strength and flavor for your vaping experience. It is always recommended to consult with your healthcare provider before making any changes to your nicotine intake.